Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-26-Speech-5-242-000"
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"en.20121026.23.5-242-000"2
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".
The European Ombudsman’s Annual Report 2011 explains his work, and presents statistics on the complaints received and the number of inquiries conducted, amongst other things. The total number of complaints received amounted to 2 510, which led the Ombudsman to open 396 inquiries, 58 % of which concerned the European Commission and 11 % the European Personnel Selection Office. The average length of the inquiries was 10 months. In addition to these complaints, 1 284 people requested information and 18 274 obtained advice via the interactive guide on the Ombudsman’s website. The Ombudsman’s remit has been extended, a process that is inseparable from the (anti-democratic) concentration of new powers and competences within the European Union, for which the Treaty of Lisbon paved the way. It now covers possible instances of maladministration within the common foreign and security policy, including the Common Security and Defence Policy. The main types of alleged maladministration have been matters of illegality, including refusal to provide information, bias, unsatisfactory procedures, avoidable delays, discrimination and replies by letter in a language other than that of the complainants. In general, the Ombudsman’s intervention has proved useful. The efforts made to facilitate the submission of complaints are worthy of note and the report rightly highlights them."@en1
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