Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-25-Speech-4-509-000"
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"en.20121025.34.4-509-000"2
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".
Mr President, first and foremost, thank you to Ms Mazzoni for a good report, with regard to which I would particularly like to emphasise support for our Ombudsman’s desire to not simply produce a handbook, but a regulation through which we fulfil the pledges we have made to citizens in the treaties, and through which we improve the entire path, and we need EU institutions to act as a model for all our Member States now. Therefore, it is natural that we should have a regulation. In connection with this, I would also once again like to express my thanks for the fact that the report provides clear support, which is also very apparent in Mr Diamandouros’s review here: that what must be introduced now is the so-called service principle or the ‘culture of service’, where the considerations of citizens are at the centre and where citizens are not considered opponents against which protection must be sought, but rather as people who should be served. A little more often than I would like, I have encountered a culture within the Commission where citizens are the enemy, and we must get away from that. I was glad that Mr Šefčovič said a few well-chosen words about this; however, we cannot live off words alone; we want action. I would also like to emphasise in connection with this that having competent officials with self-respect is absolutely the best way because it gives us one of the best ways of tackling corruption, for corruption is closely linked to corrupt administrations, and these administrations must be lifted up towards self-respect, openness, transparency and a good culture. We must have a good regulation.
Allow me to use my final minutes to consider another matter: We have discussed the very high number of complaints for some countries compared with others. We see the same thing in the Committee on Petitions. Allow me to now say: I think we should interpret this as a good sign if a country has active citizens who participate and come to us. It is not necessarily a sign that there is something very wrong in the society concerned; on the contrary, we could praise the society and say: ‘Look! Here is a strong civil society! We will support this!’ Therefore, it is not just a question of coming forward with complaints; on the contrary: let us help each other. Thank you, Mr President! And thank you, Ms Mazzoni."@en1
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