Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-23-Speech-2-503-562"

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"en.20121023.45.2-503-562"2
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"Passenger rights in the EU have been constantly and gradually developing. Air and rail passenger rights are already in force, while those relating to waterborne and bus/coach transport will enter into force in December 2012 and March 2013 respectively. I would highlight, in this document, the need for transparency of the information provided, from the time of booking to the journey’s end. There must be a point of contact in any mode of transport. Furthermore, undertakings must be liable in cases of insolvency, and the concept of ‘extraordinary circumstances’ must be better applied. Lastly, the rights of passengers with reduced mobility must be underlined, as they must receive a service appropriate to their needs."@en1

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