Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-23-Speech-2-500-500"
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"en.20121023.45.2-500-500"2
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"There is much talk at present of citizens’ rights, particularly in the context of the European Year of Citizens in 2013. I therefore welcome the fact that we are also focusing on the rights of specific groups, such as passengers. We can now cite a series of rights common to all forms of transport, such as the ban on discrimination against passengers on the basis of their place of residence or nationality, access to information about travel conditions and assistance should travel be disrupted, for instance, in the form of reimbursement of the full ticket price in the event of cancellation or long delays. Passenger rights naturally differ according to the mode of transport, but a list of common rights will enable these rights to be enforced more effectively. However, this list cannot be allowed to undermine the flexibility and proportionality required due to the diverse nature of the modes of transport in question.
I particularly support the Commission’s intention to continue with the information campaigns, as I have always stressed that clear, complete and accessible information is the basis for ensuring that rights are exercised.
I back this report, because I believe that this core package of rights common to all modes of transport will guarantee a basic standard of service and uniform procedures for all carriers, ensuring that passengers enjoy better travelling conditions, and that it constitutes another step towards further integration of the EU internal market."@en1
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