Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-10-23-Speech-2-420-000"

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"en.20121023.45.2-420-000"2
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"Madam President, protection of passenger rights is an increasingly important issue, especially at times of crisis such as the present, when transport cost cutting and sudden airline bankruptcy in the sector can cause serious disruption to passengers. All too often we read in the newspapers of cancelled flights and hundreds of passengers left to fend for themselves, sometimes for days on end; not to mention rail delays and cancellations, leaving thousands of workers, students and whole families stranded, often without information on alternative modes of transport to bring them home or to work. Passengers must be guaranteed more price transparency and must be protected against unfair commercial practices, such as the addition of non-optional operational costs and excessive restrictions on hand luggage. Efforts must be made to provide multilingual information points to deal with rerouting and cancellation of flights and trains, in order to provide the best protection possible for European citizens."@en1
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