Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-07-04-Speech-3-231-000"
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"en.20120704.25.3-231-000"2
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"Mr President, thank you for your great patience today.
I am sure that for many of my UK colleagues – and particularly those other UK MEPs representing Northern Ireland in this House – the timing of this report is rather ironic in light of the banking failures of the RBS Group and the particular plight of Ulster Bank customers in my own constituency.
The technical problems that have consequently affected so many Ulster Bank clients, with no access to bank accounts for several weeks and problems with direct debit facilities, serve to highlight how important simple banking transactions have become to our everyday lives. The situation in my constituency has caused great anger, particularly since in Great Britain customers of RBS have had these problems resolved, whilst Ulster Bank customers will have to endure further weeks of misery.
Tellingly too, it has also served to highlight how banks seek patience from their clients at all times, even when they are at fault. But when clients default on their responsibility, even slightly, those penalties are severe and entirely disproportionate. It is time for the banks to regain trust from their customers and ethical banking will do much to help this."@en1
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