Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-05-22-Speech-2-280-750"

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"All European Union citizens might find themselves in the group of vulnerable consumers at some time in their lives. There could be several reasons, but the most common ones include advanced age, or medical or mental disability and, last but not least, there are children, of course. The definition of vulnerable consumers that we have used hitherto has been very general and the report by Ms Irigoyen Pérez is an attempt to improve it. This report therefore focuses on the most pressing issues in this area, such as misleading television and online advertising aimed at children and adolescents, or standardisation of products for the disabled. Other areas can also include telecommunications services, especially mobile services operators, which are increasingly focused on children and adolescents. For this type of service, the overview of charges must be clear, transparent and understandable for everyone. Every day, we come across cases where people have found themselves in not inconsiderable difficulties due to false or misleading advertising, sometimes resulting in bankruptcy or total loss of property. Many companies actually seek out vulnerable consumers, most commonly seniors, in order to deceive them. Their activities are at first sight lawful, but are also morally quite wrong. The sheer number of such cases demonstrates the need to strengthen the rights of vulnerable consumers."@en1

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