Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-05-22-Speech-2-190-000"
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"en.20120522.15.2-190-000"2
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"Mr President, I voted for this report on strengthening the rights of vulnerable consumers because I believe it is an important element of creating a single market in Europe which works for the benefit of all citizens and for European business.
We are all vulnerable at some point in our lives, although we may not always wish to acknowledge that, particularly when we see ourselves in our prime. However, the development of the digital economy really does exacerbate this situation. We are all just one keystroke away from making a bad or a wrong decision as consumers and this can be far more difficult to rectify than such a decision made in a face-to-face transaction. This is particularly the case, as has been mentioned, for young people, but let us not forget the older consumers who, whilst they may be trying to welcome online business into their lives, find it creates specific challenges.
This own-initiative report sets out a strategy for strengthening the rights of these people, calling on the monitoring of behaviour and the development of specific protection proposals, and I welcome it."@en1
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