Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-04-19-Speech-4-680-750"

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"The successful implementation of eGovernment will facilitate communications between public administration authorities and citizens and businesses, while also involving the public more in the democratic process of policy making, through transparent public consultations. Unfortunately, there are still groups of citizens, for example pensioners, who lack sufficient access to online services, and for them eGovernment services will therefore be hard to access. Although citizens over 65 years of age have been the fastest growing group of Internet users in recent years in my own country, they still account for just 13% of citizens. We should therefore try to ensure that the use of these services does not lead to a deepening of the digital divide and of social differences, but rather to the positive benefits mentioned earlier. Education plays a key role, in my opinion. We must improve literacy and the access of citizens to information and communications technologies, and ensure that all social groups can make use of eGovernment services on a genuinely large-scale basis. Only thus will we make full use of the considerable potential for developing online services in a digital Europe. At the same time, however, we must not forget those who will always have very limited access to - and links with - the Internet, and we must not, in this context, allow the emergence of a group of citizens who are stuck in an information and communications vacuum."@en1

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