Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-03-29-Speech-4-304-008"
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"en.20120329.36.4-304-008"2
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"I voted for the resolution on the functioning and application of established rights of people travelling by air because it is vital for both air carriers and tourism operators to provide passengers with complete, comprehensible, accurate and timely information. We call on air carriers to ensure that they have at every airport from which they operate contact personnel or a service that can make immediate decisions, in particular, with regard to assistance, reimbursement, re-routing, lost or delayed luggage and rebooking, and with whom complaints can be lodged. We call on the Commission to implement and enforce the existing legislation on price transparency effectively in order to ensure that the advertised price is an accurate reflection of the final price. We call for passengers to be protected against unfair contractual terms, such as contractual issues related to damaged/delayed/mishandled luggage, the transferability of tickets
circumstances, the unilateral rescheduling of flights, the ban on using the ongoing part of a return ticket, and excessive hand luggage restrictions. We support putting an end to abusive practices whereby persons with reduced mobility (PRMs) are required to sign a document waiving the air carrier’s liability for any damage caused to their mobility equipment."@en1
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