Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-03-29-Speech-4-303-125"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2012-03-29"^^xsd:date2
dcterms:Is Part Of	lp_eu:Explanations of vote2
dcterms:Language	"fi"^^xsd:language2
lpv:document identification number	"en.20120329.36.4-303-125"2
lpv:hasSubsequent	lp_eu:2012-03-29-Speech-4-303-5622
lpv:speaker	lp:Mitro Repo2
lpv:spokenAs	member; IMCO (2012-01-19--2014-06-30)3 unknown; Suomen Sosialidemokraattinen Puolue/Finlands Socialdemokratiska Parti (2009-07-14--2014-06-30)3 member; S&D (2009-07-14--2014-06-30)3 substitute; Delegation for relations with the United States (2009-09-16--2014-06-30)3 substitute; CULT (2012-01-19--2014-06-30)3 member; Delegation to the EU-Russia Parliamentary Cooperation Committee (2009-09-16--2014-06-30)3
lpv:translated text	"I voted in favour of this report because it is important that high standards of consumer protection are also ensured in the area of air transport. Transport by air raises several matters of concern from the perspective of consumer protection. One example is the unfair contract terms generally in use and relating to the transferability and cancellation of tickets. I welcome the call for measures that would make it possible to correct minor booking errors free of charge and without having to engage in laborious procedures. In the matter of air travellers’ rights, the main focus needs to be on the importance of informing passengers of their rights and on simplifying processes. Many travellers do not exercise their rights, either because they do not know of their existence in general, or because they worry about the awkward complaints procedures involved. For this reason, the information given must be timely and comprehensive. The importance of announcements is all the greater when services are disrupted, as they were in the flight chaos caused by the ash cloud."@en1

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