Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-03-29-Speech-4-303-063"
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"en.20120329.36.4-303-063"2
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"The regulation on the application of air passengers’ rights establishes a uniform level of assistance that should certainly mitigate the difficulties that are often caused by cancellations, long delays or denied boarding. It is essential that passengers can be made aware of their rights in a simple and understandable way; that they are able to change the details on their tickets at no extra cost; that they are informed promptly in the event of cancellation or breakdown of the aircraft; and that they can choose from the options of refunding, re-routing and rebooking. Another requirement that deserves to be highlighted and with which I agree is barrier-free access and equal travel opportunities for persons with reduced mobility. The lack of trained staff and facilities to overcome the obstacles that these people often encounter is an urgent problem that must be addressed."@en1
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