Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-03-29-Speech-4-299-000"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2012-03-29"^^xsd:date2
dcterms:Is Part Of	lp_eu:Explanations of vote2
dcterms:Language	"pt"^^xsd:language2
lpv:document identification number	"en.20120329.36.4-299-000"2
lpv:hasSubsequent	lp_eu:2012-03-29-Speech-4-299-2502
lpv:speaker	lp:Regina Bastos2
lpv:spokenAs	substitute; Delegation for relations with the People's Republic of China (2009-09-16--2014-06-30)3 member; EPP (2009-07-14--2014-06-30)3 member; Delegation for relations with Australia and New Zealand (2009-09-16--2014-06-30)3 unknown; Partido Social Democrata (2009-07-14--2014-06-30)3 member; EMPL (2012-01-19--2014-06-30)3 member; FEMM (2012-01-19--2014-06-30)3 substitute; IMCO (2012-01-19--2014-06-30)3
lpv:translated text	"Knowledge of rights is essential in ensuring that passengers can access them. This information should therefore be communicated in a simple, appropriate and understandable way from the time the ticket is booked. This report, for which I voted, calls for contact personnel at airports who can take immediate decisions in relation to providing assistance, reimbursement or re-routing as a result of flight disruptions. It considers efficient, transparent and independent enforcement bodies to deal with passenger complaints, to help resolve disputes between passengers and air carriers, and to ultimately impose sanctions if necessary, to be vital. Equally important is the need for passengers to be fully covered in the event of bankruptcy or insolvency of the airline. Lastly, I would emphasise that one of the most basic rights of passengers is to a safe journey. The report therefore considers it essential that all passengers, including children younger than two years, are ensured a safe seat on the plane."@en1

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