Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-02-13-Speech-1-121-000"
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"en.20120213.17.1-121-000"2
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"Madam President, technological progress and the Single European Payments Area will certainly have benefits, such as better liquidity planning, achieved through SEPA information about the exact date of a debit, or shorter bank transfer periods – which, incidentally, will mean that any additional profit which might have been earned by the banks evaporates – or the fact that credit cards can be used throughout Europe, not only at cash points, but also to make payments.
IBAN and BIC may, indeed, have their benefits, but they are more complicated and many people, especially the elderly, are not very familiar with them. Therefore, I welcome the fact that Parliament has committed to retaining existing direct debits. In particular, in the light of the massive increase in cyber crime involving allegedly free online offers which often turn out to cost the consumer a great deal, attacks by hackers, the theft of personal data and, above all, phishing for bank details, all of which cause serious financial losses, it is, in my view, all the more important that the unconditional right to cancel direct debits is retained.
However, if we are to strengthen confidence in the Single Euro Payments Area, we also need to tackle the problem of faults in cheap software for banking transactions carried out via smartphones. It is, after all, supposed to be providers who take responsibility for credit card fraud, not customers. Likewise, banks, too, should take responsibility, where necessary, for faults in their technical systems."@en1
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