Local view for "http://purl.org/linkedpolitics/eu/plenary/2012-02-02-Speech-4-293-765"
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"en.20120202.31.4-293-765"2
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"I have always maintained that alternative dispute resolution (ADR) methods are the most effective type of mediation in consumer-related disputes. The single market and the Internet have created a virtual trading space which consumers want to be able to trust. Despite this, consumers are often completely on their own against manufacturers. It is a battle between David and Goliath that does not leave room for recognition of the rights enshrined by the directives which we work to protect on a daily basis. Class action is an experience consumers have embarked upon in order to ensure that their voices are heard, as otherwise they would be isolated and therefore weak. Personally, I believe that there should be more incentives for ADR mechanisms, even if they often depend on the trader’s willingness to cooperate. The availability of an effective judicial redress system would act as a strong incentive for parties to agree an out-of-court settlement, which is likely to avoid a considerable amount of litigation. The setting up of ADR schemes at European level should be encouraged, so as to allow effective settlement of disputes as a more attractive option than court proceedings, and have the power to order the parties involved to first seek a collective consensual resolution of the claim before launching collective court proceedings."@en1
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