Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-10-27-Speech-4-153-000"
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"en.20111027.17.4-153-000"2
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"The European Ombudsman, Nikiforos Diamandouros, was re-elected by Parliament in its plenary session in Strasbourg on 20 January 2010 and took his oath before the Court of Justice in Luxembourg on 25 October 2010. In May of that year, he submitted his Annual Report for 2010 to Jerzy Buzek, the President of the European Parliament. Where possible, the Ombudsman tries to achieve a positive outcome by working towards an amicable solution that is satisfactory to both the complainant and the institution concerned. In 2010 amicable solutions were found in 179 cases. If, however, an amicable solution cannot be reached, the case is either closed with a critical remark or a draft recommendation is made. In the Annual Report for 2010 special attention is drawn to the new strategy that the Ombudsman and his staff have formulated for his 2009-2014 mandate. The main objectives are to broaden and deepen contacts with EU institutions and civil society, to endeavour to provide a more rapid resolution of complaints and to provide useful information to stakeholders and the public. The institution of the Ombudsman will use this new strategy to underpin and guide its actions, which are aimed at ensuring that EU citizens enjoy their rights fully, and thereby also ensuring that the quality of the EU administration is enhanced."@en1
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