Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-10-27-Speech-4-045-000"
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"en.20111027.5.4-045-000"2
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"Mr President, first of all I would like to express my appreciation of the work of the Office of the European Ombudsman. The fact that in 2010 more than 2 500 citizens, companies, associations, citizens and organisations turned to the Office of the Ombudsman with complaints suggests that citizens and organisations have become accustomed to using this European institution. Of course, not all the submissions with which citizens have turned to the European Ombudsman fall under the competence of his Office. Nevertheless, the submitted report confirms the relevance of this institution, in particular in relation to the correct and professional assessment of complaints from citizens regarding the procedures of the European institutions in question. The acceleration of proceedings when considering complaints compared with the previous year testifies to the improvement in and greater efficiency of the work of the Office and this serves, I believe, to confirm the good management of this Office. Going forward it would possibly be even more constructive if the Office of the Ombudsman could produce recommendations for European institutions which would help them to avoid commonly-repeated errors in their work."@en1
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