Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-06-23-Speech-4-525-000"
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"en.20110623.37.4-525-000"2
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The European Commission proposal for a Directive on Consumer Rights merges four existing directives into a single legislative instrument, with the aim of simplifying and completing the existing consumer protection regulatory framework. The twin aims of the proposal are to guarantee that every consumer in the 27 EU Member States can rely on a high level of consumer protection and that businesses of all sizes are in a position to provide their goods and services to consumers in the 27 EU Member States.
The new consumer rights regulations include almost every type of sales, in stores, via telephone or online, but reinforce in particular the provisions on international sales. The new legislation stipulates what kind of information the purchaser must receive from the seller, the delivery terms and the rules applied when the risk lies with the purchaser, not to mention the latter’s right to cancel or refuse purchases or the right to have an item repaired or replaced.
I support the proposal to introduce a combination of the principles of maximum and minimum harmonisation, thereby allowing consumers to retain the rights they have gained through national legal provisions."@en1
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