Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-06-09-Speech-4-036-000"
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"en.20110609.4.4-036-000"2
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"Mr President, Commissioner, no one could disagree with what you have said. I wish to relate the trouble suffered by a fellow Greek, who complained to me about a similar misadventure as the result of misleading advertising and gave me all the relevant documents. It says at the top of the letter sent out by the misleading company that the information is free of charge. Seeing that he had to enter certain information, my fellow countryman entered the information and sent off the letter. In tiny print at the bottom of the letter, it said, as Mr Busuttil said earlier, that he had to pay EUR 1 000 a year. Some time after that, the alleged legal department of the company sent out letters, which I have here, asking my fellow countryman to pay EUR 3 529.38, which apparently included interest and the company’s legal costs.
Commissioner, obviously, there is a legislative framework. However, we do not know if these directives are being applied and have been adequately transposed by the Member States. The Stockholm programme says that we need to address these issues directly. We stand next to our fellow citizens; we are involved in their day-to-day problems. Our fellow citizens need to understand that we are not in some far off place, that we do not deal only with major European issues. We are with them in their day-to-day lives. We need to resolve this issue immediately."@en1
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