Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-24-Speech-4-328-000"

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"en.20110324.22.4-328-000"2
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"The new rules intended to renew current EU legislation on consumer rights need to cover all types of purchases, whether they are made over the telephone, online, in a shop or at home. The amendments should boost consumers’ confidence when making purchases in other countries and ensure the same conditions for companies, thus fully exploiting the potential of the common market. On the other hand, the new rules must be balanced in such a way that they do not become an intolerable burden for small and medium-sized enterprises. Consumer protection is very important. Only by taking levels of consumer protection seriously, will it be possible to achieve full harmonisation. It is also important for citizens to know their rights. This is a problem throughout Europe, but particularly in my own country. According to data from the Eurobarometer poll, initiated by the European Commission, the vast majority of Lithuanians would like to learn more about their rights as consumers. According to the poll, two-thirds of Lithuanians (66%) believe that the Lithuanian legal system does not provide adequate protection by issuing penalties to companies which deceived or defrauded them. The message is clear. We cannot ignore it. Statistics also demonstrated that people have little confidence in the government and EU information offices – less than 7% of Lithuanians trust these institutions which provide them with correct information and advice on consumer rights. We cannot leave things as they are. The EU must act now."@en1

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