Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-24-Speech-4-323-000"

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"en.20110324.22.4-323-000"2
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". A well-protected consumer is a citizen at ease and a sign of maturity in our modern democracies. It is this that makes the directive adopted today important. Not a day passes in which the European consumer, when choosing to make an online purchase or accepting an amendment to a subscription on the telephone, is not faced with a question as to the conformity of the contract he has signed or approved. It is in response to the often unequal relations between professionals and consumers that the European Parliament has opted for a right of withdrawal set at 14 days. This is a clear signal for the same rights to be exercised throughout the Union. It is true enough that the adoption of the Schwab report does not fully satisfy either consumer groups opposed to the principle of full harmonisation or the representatives of small and medium-sized enterprises and chambers of commerce who wanted the legislation to be restricted to boosting commerce. The European Parliament has opted for compromise and has not yielded to the siren voices of alarmists. It can take comfort in this choice from the recent European survey, which has shown that 79% of traders surveyed consider that the legislation that has been adopted will have little impact on their foreign sales."@en1
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