Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-23-Speech-3-267-500"
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"en.20110323.21.3-267-500"2
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"Our supermarkets are located further and further away from home and we are less and less likely to wander around the shelves, with a product in our hands, surrounded by the smells of fresh food and people’s comments. Our purchases are increasingly remote and the Internet has now completely changed our habits, partly because our lives have become increasingly frenetic. This is a specific, tangible manifestation of something that textbooks refer to as the ‘global economy’. What is the difference between the Internet and the supermarket? On the Internet you cannot stop to ask the shopkeeper for advice about what there is to choose between one product and another or even go back to the supermarket if there is something wrong with your product and pick up another from the shelf, after showing your receipt to the cashier. That is why the European Consumer Rights Directive is fundamental due to the obligations it imposes over product information and due to the rules it imposes over defective products, which must be replaced, repaired or reduced in price, to ensure that protection for online sales no less strong than that for on-the-spot sales throughout Europe."@en1
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