Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-23-Speech-3-265-000"
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"en.20110323.21.3-265-000"2
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"Studies from the Commission show that one in three EU citizens purchase goods online, but only 7% do cross-border online shopping. Thirty-three per cent would be interested in buying cross-border. The field is still unregulated and it is complicated to purchase goods online, especially with regard to delivery and transaction costs. The proposal for a directive on consumer rights aims to reduce the complications for online actions. I very much welcome improved rights for consumers purchasing online. We need to have full information on the traders, with their names, addresses and contact details. The rules across the EU need to be harmonised, so that we do not face unpleasant surprises and extra costs. I welcome the harmonisation of the right of withdrawal within 14 days. We have to protect the consumers, but we also have to boost the economy. I fully support the rapporteur’s efforts to balance this. Implementing the consumers’ rights directive is one aspect of the problem, with full integration and implementation of single digital market, the EU’s internal market and the services directive being another issue. The EU and its Member States have to focus on both."@en1
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