Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-03-23-Speech-3-252-000"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2011-03-23"^^xsd:date2
dcterms:Is Part Of	lp_eu:Consumer rights (debate)2
dcterms:Language	"ro"^^xsd:language2
lpv:document identification number	"en.20110323.21.3-252-000"2
lpv:hasSubsequent	lp_eu:2011-03-23-Speech-3-253-0002
lpv:speaker	lp:Silvia-Adriana Țicău2
lpv:spokenAs	unknown; Partidul Social Democrat (2009-07-14--2014-06-30)3 member; Delegation for relations with India (2009-09-16--2014-06-30)3 member; S&D (2009-07-14--2014-06-30)3 substitute; Delegation for relations with the Mercosur countries (2009-09-16--2014-06-30)3 substitute; ITRE (2009-07-16--2012-01-18)3 vice-chair; TRAN (2009-07-20--2012-01-18)3
lpv:translated text	"Mr President, I think that every consumer should have the right to receive information prior to signing the contract. Retailers should inform consumers and obtain their consent, including in any circumstance where an amount is stopped on their credit or debit card. It is also important for us to protect consumers against unfair contractual terms. Unfortunately, in the case of banking services, insurance, electronic communication services or tourist services, the contractual clauses are very often written overleaf in tiny letters. However, customers very frequently sign the registration form or invoice without even reading the contractual clauses overleaf. Even in cases where customers read all the contractual clauses and state that they disagree with one of them, they do not have any negotiating power. In this instance, the first response the consumer receives is that there is a standard company contract and it cannot be amended. National consumer protection authorities should check these standard contracts to protect consumers against unfair terms."@en1
lpv:videoURI	<go to Events_and_structure europarl>2

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