Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-02-15-Speech-2-338-000"
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"en.20110215.22.2-338-000"2
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"I welcome the report on bus and coach passenger rights as it is an important step in providing greater protection to travellers, as well as in increasing the comfort and ease of disabled passengers. The report ensures those travelling on longer-distance coach journeys across Europe have access to better information, support and compensation in case of delay or cancellation of a service. Passengers will be entitled to refreshments in the case of short delay, a refund for over 2 hours’ delay, and up to EUR 1 200 for lost or damaged luggage.
I support the important advances this report makes for the rights of disabled travellers. For the first time, non-discriminatory access to transport is guaranteed as the regulation states that all bus and coach staff must be trained to help people with disabilities, and where suitable assistance cannot be offered, a passenger may travel free with the disabled person to ensure their comfort. This is an important step in uniting Europe against discrimination. My vote in favour of this report reflects the need for a European standard of rights for bus and coach passengers that ensures their comfort, safety and fair treatment as they travel across Europe."@en1
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