Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-02-15-Speech-2-337-500"
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"en.20110215.22.2-337-500"2
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"I voted for the regulation concerning the rights of passengers in bus and coach transport. It establishes rights for passengers using bus and coach transport, which are comparable to those that apply to all other modes of transport. The regulation applies to all regular services, both national and cross-border, covering a minimum scheduled distance of 250 km.
These rights concern non-discriminatory access to transport for persons with disabilities, as well as awarding compensation in the event of the passenger’s death, physical injury or of loss of, or damage to, luggage. If a journey is cancelled or delayed for more than 120 minutes, passengers will be offered immediately the option either to re-route their journey to their final destination at no extra cost or to be reimbursed the price of their ticket. If the carrier does not offer this option, passengers are entitled to compensation amounting to up to 50% of the ticket value, in addition to the reimbursement of the ticket price. Where a journey of more than three hours is cancelled or delayed by more than 90 minutes, the carrier must offer assistance and hotel accommodation of up to EUR 80 per night, per passenger, for a maximum of two nights.
I call for passengers to be made sufficiently aware of their rights so that they can claim for failure to respect them."@en1
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