Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-02-15-Speech-2-331-500"
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"en.20110215.22.2-331-500"2
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"I am glad that the negotiations between Parliament and the Member States have finally culminated in the adoption of a regulation guaranteeing enhanced rights for passengers travelling by bus or coach. This regulation fills a void with respect to the legislation on passenger rights: there was no European legislation on this matter until now, in contrast with the situation for the air and rail sectors.
This text provides for, among other things, the introduction of several types of compensation: snacks and refreshments if the delay is more than 90 minutes; the cost of one night’s accommodation in the event of an interrupted journey, accident or delay requiring an overnight stay; and an upper limit in terms of refund of at least EUR 1 200 in the event of loss of, or damage to, luggage left in the company’s care.
In addition, specific rights have been granted to disabled passengers, not least the requirement for companies to provide them with assistance – provided they have been informed of the person’s needs with 36 hours’ notice – and the payment of compensation or a refund for any specialised equipment that is damaged or lost. This regulation will apply to all long-distance (250 km or more) regular, national or cross-border services from spring 2013 onwards."@en1
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