Local view for "http://purl.org/linkedpolitics/eu/plenary/2011-02-15-Speech-2-314-000"
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"en.20110215.22.2-314-000"2
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"I voted in favour of this resolution, in which the European Parliament expresses its position on protecting the rights of passengers. The regulation shall apply to regular services, within and between EU Member States, where the scheduled distance is no greater than 250 km. We are talking about the rights of bus passengers when a bus or coach service is cancelled or delayed for more than 120 minutes. Then passengers should immediately be offered a choice between continuing their journey or re-routing to their final destination at no additional cost or reimbursement of the ticket price. If the carrier fails to offer this choice, passengers shall have the right to compensation in addition to the reimbursement of the ticket price. In the event of cancellation or delay, it is also important for passengers to be provided with all necessary information. Furthermore, assistance must also be offered where a journey of more than three hours is cancelled or delayed in departure for more than 90 minutes.
In such instances, meals or refreshments must be offered, as well as hotel accommodation for a maximum of two nights. However, the obligation to provide accommodation does not apply if the cancellation or delay is caused by severe weather conditions or major natural disasters. Bearing in mind the difficulties experienced by passengers this winter, when they were unable to reach their destination due to weather conditions and even had to spend several nights in stations, their right to accommodation should be ensured."@en1
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