Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-11-25-Speech-4-051"

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"Madam President, Mr Diamandouros, Mr Šefčovič, ladies and gentlemen, I thank you for your contributions, which, I strongly believe, have, on the one hand, clearly shown the importance of the activities of the European Ombudsman and, on the other, the interest that our institution accords to these activities within the European Parliament. I will make use of this opportunity to thank my colleagues from the Committee on Petitions, who, through their work, are creating a more tangible link between European citizens and the institutions of the Union. Mr Diamandouros, the year 2009 marked the 15th anniversary of the institution of the European Ombudsman. It also marked the entry into force of the Treaty of Lisbon. As a result of your election by the European Parliament, an additional legitimacy has been added to your function. I say ‘added’ because, in fact, the legitimacy of your function originates from all those European citizens who have been able to turn to you and who have been able to find a solution thanks to your interventions. On the other hand, what is more fascinating about the function of the European Ombudsman is that nothing can ever be taken for granted. The reduction in the number of complaints, the reduction in the time spent on finding a solution, the complaints that have been settled amicably – there are always as many advances as there are needs. Behind these facts, I think that there are two major challenges that we should not lose sight of: obtaining more transparency in the functioning of the institutions, and having a better dialogue between citizens and the institutions both at a European and at a national level. I would like to thank you, Mr Diamandouros, and I will conclude by saying that, as a result of your everyday work, we have concrete evidence that it is possible not only to take up these challenges but, above all, to provide adequate and satisfactory answers for citizens. The task is certainly not an easy one, but with the 2009 annual report and with the commitment that you have just made for the Copenhagen meeting, I believe that we are on the right track."@en1
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