Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-11-25-Speech-4-024"

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"en.20101125.4.4-024"2
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"Mr President, when analysing the report on the European Ombudsman’s activities for 2009, I was glad to note the further development of cooperation between the Ombudsman and the Committee on Petitions. I rate very highly the work of Professor Diamandouros, who has been the Ombudsman since 2003, as well as his efforts in informing citizens of opportunities available to them to submit complaints about the incorrect functioning of EU administration and his encouragement of citizens to exercise their rights. Taking into account the fact that that only 23% of the more than 3 000 complaints registered in 2009 came within the remit of the Ombudsman, he should absolutely continue his activities in the field of information. Due to his limited competences, he is only able to investigate complaints regarding European Union institutions and bodies. However, what is important is that everyone who submits to the Ombudsman a complaint that cannot be accepted on formal grounds receives information as to which authority they should turn to in each given case. It is also important to stress that the entry into force of the Treaty of Lisbon significantly strengthens the democratic legitimacy of the Ombudsman and expands his remit into foreign policy. It should also be noted that the Ombudsman is increasingly undertaking action on his own initiative; for example, regarding delayed payments from the European Union, disability and discrimination. His actions have also led to the creation of the European Code of Good Administrative Behaviour. Further good news is the fact that the time required to conduct proceedings has been reduced to nine months. The high percentage of cases completed in which the institution that a complaint referred to came to an agreement or the case was resolved to the benefit of the complainant also testifies to the effectiveness of the Ombudsman and his good cooperation with other bodies. This occurred in as many as 56% of cases in 2009. I hope that the Ombudsman, supported by us, Parliament and the other institutions, will continue his work with the same energy and even greater effectiveness than to date."@en1
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