Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-11-25-Speech-4-021"

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"en.20101125.4.4-021"2
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"Mr President, having read the European Ombudsman’s report for 2009, I feel obliged to praise Mr Diamandouros, because he represents and serves with honour the institution which unites European citizens and makes them feel safe. It is, of course, the European Ombudsman’s job to ensure that any private individual or legal entity that encounters problems with the institutions of the European Union in terms of abuse of power or any other form of maladministration can take recourse to him. Having read the report, I realise that the success of the institution and its officers is due to the fact that: firstly, most – the figure is already 70% – of investigations are completed within one year and over half – in fact 55% – are completed within three months. That illustrates how fast the European Ombudsman and his associates act and how smoothly this institution operates. Secondly, in 80% of the cases dealt with, the Ombudsman was able to help the interested party resolve the issue one way or another, either by referring them to the competent body or by advising which body they needed to contact in order to resolve their problem quickly. This proves how efficient this institution is. We should not overlook the fact that 84% of petitions were submitted by private individuals and just 16% were submitted by companies or associations. This, too, proves the high regard which European citizens who feel that they have been the victim of maladministration have for the institution and its representatives. I should like to point out that nine of the cases closed in 2009 are examples of best practice. I must say that I personally was especially pleased by the statement in the introduction to the report that the European Ombudsman intends to help ensure that the European Union can give its citizens the benefits promised to them in the Treaty of Lisbon. My congratulations therefore to Mr Diamandouros."@en1
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