Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-10-19-Speech-2-469"
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"en.20101019.22.2-469"2
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"Firstly, on the experience with the volcano crisis and passenger rights, we have quite comprehensive overviews showing that the airlines mostly behaved responsibly and passengers behaved rationally and reasonably, so most of these kinds of problems have been settled. Of course, there are always claims and there are always problems, but nobody is talking about penalties for the airlines: it is a question of their necessary compensation.
As far as I know, we deal with those claims that have not been treated particularly well. We are in contact with national enforcement bodies, but it is still in the hands of those bodies and the picture is not so bad at all.
In answer to the next question, yes, we are pushing for harmonised rules for passenger rights in all modes of transport. On 30 November, we will have a consultation here to discuss with Council the very controversial issue of bus passenger rights. We already have legislation covering railway passenger rights, but it is less ambitious. With airlines, yes, we are pushing for a harmonised philosophy.
On Rail Baltica, I will do my utmost to develop this project and I hope that we can cooperate with you and with all our countries to make this project a successful one."@en1
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