Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-07-06-Speech-2-239"

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"en.20100706.24.2-239"2
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"Bus and coach transport is the only form of transport where there is still no pan-European measure on passenger rights. The persistence of varying levels of passenger protection depending on the form of transport being used is unacceptable. I therefore voted in favour of the report on passenger rights in bus and coach transport. The Member States unfortunately work hand-in-glove with the transport operators, and oppose stronger passenger rights. However, the European Parliament is bringing certainty that persons travelling by bus and coach will have the same rights as those travelling by plane or by rail. I applaud the fact that, in the event of culpable delays in arrival, passengers will have the right to compensation amounting to 25% of the ticket price for delays longer than one hour, and 50% of the ticket price for delays longer than two hours. In my opinion, passenger rights are also significantly strengthened by the possibility, in the event of a connection being cancelled or delayed by more than two hours, of passengers being able to decide between continuing to their destination without any additional charge or obtaining a refund of the ticket price and compensation amounting to 50% of the ticket price. Another achievement is the right of passengers to claim for food, hotel accommodation and replacement services in the event of a cancellation or delay in departure by more than one hour on long-distance routes. The European Parliament also approved the requirement for transport operators to be held liable for the loss of or damage to luggage up to the amount of EUR 1 800, and up to EUR 1 300 in the case of hand baggage."@en1

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