Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-07-05-Speech-1-079"
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"en.20100705.16.1-079"2
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"Mr President, ladies and gentlemen, millions of European citizens are preparing to depart on a deserved summer holiday. Unfortunately, however, just like every other year, they have to prepare themselves to deal with cancelled flights, lost luggage, motorway traffic jams, perhaps even under the baking sun, and emergency situations to which we are now, unfortunately, quite accustomed.
Last week, I tabled a question on this subject, asking the European Commission to make a concrete effort to deal with this problem. Launching an information campaign on the rights of travellers is certainly a useful tool, but it is not enough to avoid such emergencies being repeated. All too often, the rights of travellers are trampled underfoot and months, even years, go by before receiving rightful compensation.
Providing information, making people aware of their rights, is clearly important, but it is much more important to make them respected across Europe by introducing concrete measures, particularly in the light of now common situations, which ought to be foreseen."@en1
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