Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-07-05-Speech-1-056"

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"en.20100705.15.1-056"2
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"Mr President, I must express my gratitude for the involvement of the European Parliament and for the extensive work undertaken. We are moving in the same direction. As regards the maritime rights of passengers travelling by sea and inland waterways, the conclusions are positive. It is essential to accomplish the objective of establishing a basic set of rights for passengers on all modes of transport. This has been underlined here many times and we cannot leave out bus and coach passengers. I must just underline one thing, because one element which can be tackled from different angles is economic reasons: economic arguments and passenger rights. We see it in aviation as well. We are all in favour of competitiveness; we are all in favour of economic success; we are all in favour of low costs and efficiency but, at the same time, all service providers in transport must also offer high quality services. For me, high quality services mean, above all, taking care of punctuality and timetable information. We must move in this direction and no one – big companies, small companies – can have any derogation from these rules. You must provide punctuality and you must serve your clients with high responsibility in order to provide high quality. Then we can also move ahead with all the other issues. Thank you for this discussion. In the conciliation process for the Bus and Coach Passengers Directive, we will try to find compromises which work towards finding such a solution. I hope we will have good cooperation with the rapporteurs during the process for the next directives."@en1
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