Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-03-09-Speech-2-061"

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"en.20100309.4.2-061"2
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"Over the years, the scope of EU consumer protection policy has changed to reflect changes in people’s needs and expectations. With nearly 500 million consumers, the EU internal market has a significant role in the achievement of the objectives in the Lisbon action plan (economic growth, employment and increasing competitiveness), as consumer spending brings wealth to the EU. Above all, owing to the rapid development of e-commerce, the cross-border dimension of consumer markets in the EU has grown significantly, making it even more important to have high-level consumer protection. Unfortunately, however, today’s EU consumer protection regulations have not been implemented and enforced to the same extent in all Member States. In my opinion, stronger supervision of the market and the mechanisms of enforcement, and their effective and comprehensive implementation, are essential for increasing consumer confidence. On this basis, I support the rapporteur’s suggestions that the European Commission should observe closely the adoption and implementation of EU consumer rights in the Member States and help them with this in every way. I think that the European Union should consider the idea of creating a European consumer protection office which could function as a coordinating central office dealing specifically with the resolution of cross-border incidents, in order to support and complement the relevant consumer protection offices in the Member States in implementing and enforcing EU consumer protection regulations. I think that the EU consumer protection regulations will not be of much benefit if they are not properly adopted, implemented and enforced at a national level."@en1

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