Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-03-09-Speech-2-054"
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"en.20100309.4.2-054"2
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"I wish to thank Commissioner Barnier and the fellow Members who provided positive feedback, not only on my first report, but on the SOLVIT network itself as well. I believe that SOLVIT offers consumers a practical solution. This is why I think that it must be improved and promoted by us and Member States so that as many European citizens as possible learn about SOLVIT’s existence and can defend their rights by calling upon SOLVIT for assistance.
I think that the outcome which we have reached, both in the Committee on the Internal Market and Consumer Protection and the Committee on Petitions, is satisfactory. SOLVIT is a network which is already operating well. However, we need solutions for a number of problems which are being encountered by both those using SOLVIT’s services and its staff. The report contains some of these solutions, while others have been raised for discussion in this debate.
Apart from the fact that the number of staff employed in some SOLVIT centres needs to be increased to ensure SOLVIT’s effectiveness, staff must also be suitably qualified and receive training on internal market regulations. Another factor which is just as important is for SOLVIT staff to be able to receive legal assistance, both from officials working in public administrations and from the European Commission, given the degree of complexity of the cases which are being reported to SOLVIT. The European Commission is sometimes late in responding to requests for legal assistance from SOLVIT staff, which leads to certain delays in the whole process of resolving cases.
I wish to thank Commissioner Barnier for making the commitment to the European Parliament that he will make available the website http://www.solvit.eu" as quickly as possible.
I firmly believe, fellow Members, that this report marks an important step towards improving SOLVIT’s operation. This is why I am asking all groups to vote for this report.
Thank you."@en1
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