Local view for "http://purl.org/linkedpolitics/eu/plenary/2010-03-09-Speech-2-041"
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"en.20100309.4.2-041"2
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"Mr President, firstly, I would like to compliment the person who came up with the title ‘SOLVIT’: it is simple, it is clear and, as they say, ‘it does exactly what it says on the tin’.
Since SOLVIT was established in 2002, its workload has been growing exponentially year on year, so much so that in 2008, there was an increase of 22% of cases coming before it, leading to 1 000 cases, and with an 88% resolution saving EUR 32.6 million. That is an impressive statistic. However, the downside is that the days taken to solve the problems rose, on average, from 53 to 69 days. That brings us to the solutions that are required.
Obviously, there is a shortage of staff. That must be dealt with. They must have proper resources. There is a need for continuous training in line with the EU 2020 strategy on lifelong training, and an exchange of best practice, and it is important to meet regularly. I would also suggest that, since many of the problems are local, there could be a local aspect to this to deal with inquiries at an early stage.
Consumers also need to have greater awareness. I think an online address would create that and create more confidence. I think it is important, as a previous speaker said, that what is happening in individual states in the transposition of EU regulations is looked at very closely.
Finally, a previous speaker said that this was an ‘EU solution desperately looking for a problem’; I would say that it is an EU problem successfully finding a solution."@en1
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