Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-11-23-Speech-1-096"
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"en.20091123.17.1-096"2
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"I am delighted to see this lengthy, highly controversial work reach its conclusion; it shows the importance of the telecommunications sector not only as an economic player but also as a vital element in today’s society. Our citizens communicate across borders on a daily basis and our aim was to guarantee quality of services while ensuring that users’ fundamental rights were respected.
I want to congratulate Mrs Trautmann and the negotiating team for the compromise they have achieved, making any sanctions taken against users subject to a prior contradictory procedure. Furthermore, the Commission was committed to guaranteeing net neutrality and to combating anti-competitive, discriminatory practices carried out by operators.
This agreement will mean consumers benefit from many positive developments which were sometimes the result of tough negotiations. I particularly wish to highlight guaranteed access and localisation for calls made to the emergency number (112); improved access for the disabled; greater information on contracts and billing; warnings in cases of unusually high usage; the introduction of a maximum delay when transferring a customer’s telephone number; and information in cases of security breaches relating to personal data."@en1
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