Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-05-05-Speech-2-999"
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"en.20090505.3.2-999"2
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"The new rules presented in the new telecommunications package will help regulate the telecommunications market and promote consumer protection. It will be significantly easier for consumers to obtain information from their service provider and change service providers. PreÂcontract information must indicate whether a consumer is tied to a contract for a specific period of time. In addition, service providers cannot hold on to customers for longer than 24 months. The moving of a telephone number from one service provider to another must be done within one working day. The transparency of the provision of services has improved, and consumers are able to compare prices on web pages, and local operators can be obligated to provide services to handicapped people. Consumers can ask for a maximum price level to be set, once their monthly consumption reaches a certain level. If a service provider inadvertently divulges an individual’s personal information on the Internet, they must properly notify the person of that fact.
The new rules will also help regulate the telecommunications market and ease the arrival of new services onto the market. The coordination of the radio spectrum in the EU creates an opportunity for the provision of completely new services, and removes the obstructions that have existed until now, for instance on the viewing of television programmes on mobile phones. The rights of state regulators have been increased, and a new EU regulator has been created, with the objective of strengthening independent market supervision, which will definitely benefit consumers. Thank you."@en1
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