Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-05-04-Speech-1-225"

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"en.20090504.24.1-225"2
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". Levels of consumer protection vary between the Member States. During the IMCO committee hearings representatives of voluntary consumer protection groups from the old Member States did not report financial problems. Consumers often pay for the services of these consumer groups before deciding on a purchase. This helps these organisations to remain independent. Consumer organisations in Slovakia receive EUR 152 000 to fund their activities. I am concerned that such a pitiful sum will discourage these organisations from standing up for consumer rights. Following the expansion of the EU it is all the more difficult and complex to be a consumer. A whole series of issues directly concern consumers, from the defect-free condition of products purchased, to confidence in transactions to on-line shopping and advertising. As many of these issues go beyond the boundaries of individual countries we need harmonised legislation and intensive efforts at prevention awareness, which will provide us with enough self-awareness to avoid becoming pawns in the hands of experienced companies. For this reason consumers should know how to use the portals providing them with up-to-date information, for example RAPEX on hazardous products, SOLVIT on the internal market, DOLCETA on financial awareness and many others. The European Consumer Centre and the Europa Diary can also help consumers considerably. Commissioner Kuneva, on behalf of the Commission you must challenge the new Member States in particular not to undervalue consumer protection by failing to provide sufficient support for consumer organisations."@en1

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