Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-05-04-Speech-1-223"
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"en.20090504.24.1-223"2
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".
Mr President, I would like to start by answering Mr Harbour. I see clearly why we need to address the issue of services, and services are definitely a very important part of the consumer strategy for 2007-2013. I fully realise that the European economy is a service economy.
As to why we are not addressing, for example, digital content, and excluding it from the scope of the proposal, I can state that the issue of consumer protection in respect of digital content services was raised in the green paper consultation. Several stakeholders, and in particular consumer organisations, consider this to be an important matter. However, it raised serious concerns in business quarters, and respondents argued that because of the complexity of the issue further careful analysis was needed.
To this end, the Commission will carry out a study in order to determine the scope of the problem and the extent of the consumers suffering detriment as a result of digital content not being covered. I would like to turn to digital issues next time, with rock solid arguments.
Without wishing to waste either the time of Parliament or of consumers and businesses, may I kindly inform you that tomorrow, together with Commissioner Reding, I will present the digital guide. This is a very practical guide based on the existing legislation – about 20 directives – which forms a kind of compendium of what we can do right now to enforce our rights, because sometimes the most important point is how we enforce legislation.
On the remarks which Mr Toubon made, I should say that, under the proposal, Member States will be able to retain general contract law remedies for faulty goods, and this means that remedies such as the right to reject in the UK, or the
in France, may be maintained.
Sometimes we need to invest more time in explaining the content of a directive, and that is what my colleagues are doing in the Council. At the least we need to make clear what we mean in one or other text, and this is the stage at which we can clearly settle questionable issues.
The Commission is now going through the various provisions of the proposal in more detail with the Member States, in order to improve understanding of the practical impact on national law, exactly as you, Mr Toubon, and Parliament asked. We will spare no effort to make everything clear. This is a legal text; this is a civil text; and how this legal text can even be translated is itself quite a challenge. We will therefore keep explaining and maintaining the good level of collaboration with the Council, and with Parliament, on this aspect.
Thank you, once again, for the last comment, Mrs Cederschiöld. I will keep your proposals in mind. You are right to say that we are negotiating the directive. I listened very carefully, but let me be very clear in saying that there is one point on which I will not compromise, and that is full harmonisation."@en1
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