Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-04-22-Speech-3-381"

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"Mr President, Mr Vice-President of the Commission, we are today in the very fortunate position of being able to state that, with the decision by the European Parliament, passengers’ rights are also protected in sectors which were not covered hitherto. We are proud of the fact that leaflets are available in airports and railway stations setting out the decisions passed by the European Union in order to protect passengers’ rights. If the same happens in the other two sectors, European citizens will understand that the European Union is truly useful in securing a better standard of living for them and in protecting their safe travel. However, we need to remember that the protection achieved by legislation is not the same as that actually enjoyed by citizens, as we have seen from its application to date in the two sectors of air and rail travel. Those of us who use these means of transport, we MEPs and I personally, who travel between three different borders, can say that it is not applied effectively. That is why the Commission rightly spoke of a first step which needs to be improved, mainly in terms of the effectiveness of the contribution of the main undertakings responsible for granting rights to passengers. We should not condemn small undertakings when they face the problem of providing transport services; I refer here to cabotage, about which I have questioned the Commissioner on other occasions. If they do not decide to take on the cabotage line, how could they undertake such a service when they will also have to take care of passengers’ rights? We therefore need to give citizens the facility to enjoy the main right of transport and then to give them the additional advantages of passenger compensation in the event of delay. So first the service and then compensation for delayed services. I am certain that Europe is moving towards a better future. That is the conclusion."@en1
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