Local view for "http://purl.org/linkedpolitics/eu/plenary/2009-04-22-Speech-3-171"
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"en.20090422.49.3-171"2
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"Mr President, I welcome the report by Mrs Vălean on a subject where, for once, the European Union’s powers are fully applicable.
In this field of telecommunications, I must say that the situation is at times absolutely unbearable. There is the deception of consumers who, having used a mobile telephone such as this one, which their contract told them included international calls, have a shock when they discover the cost of their bills. To give an example, this is what happened to me only recently when, having used an Internet connection two or three times in Italy one day, I received a bill from the virtually nationalised French operator Orange for EUR 1 200, and for another day spent on the very edge of the French border, between Evian and Geneva, I received one for EUR 3 000!
These are absolutely unspeakable practices that are bordering on daylight robbery, and these operators are responsible – they provide no transparency for consumers. The rules on the transparency of mobile telephone contracts within the European Union must therefore be standardised."@en1
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