Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-10-23-Speech-4-037"
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"en.20081023.4.4-037"2
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"Madam President, we are under great pressure because you have to vote in about six or seven minutes, so I will offer my excuses to all the people who spoke. I would like to thank all the Members of Parliament who have been gracious enough to comment favourably on my report, and I will only try to address very specific cases, if I may.
Let me very briefly thank Mrs Jäätteenmäki and Mr Schwab for what I take to be their particular support and their plea for the Ombudsman’s efforts to increase transparency. This is something to which I remain committed, and I pledge to redouble my efforts to do that, with the support of this body. I need your support to do that, and I ask you for it.
Mr Martin, I would be very happy to meet you personally so that I might be able to have a chance to listen to the case and be able to respond to it. I would like to thank Mr Cashman and Mr Busuttil for their comments and encouragement. I would also like to thank the Members who have spoken very favourably about the actions of the Ombudsman concerning strengthening the activities and the rights of citizens in the new Member States, who are in fact in greater need of becoming more familiar with the practices of the Ombudsman and the Union.
Let me now address directly the questions from Ms Harkin, Ms Auken and Mr Czarnecki, concerning the cases that have not been addressed. To avoid any misunderstanding, let me make very clear that every single case we have received has, in fact, been addressed. There has not been a case that has not received a response. There has never been a case in which we have not written back to the complainant. We wrote and we informed the complainant why the European Ombudsman could not deal with the complaint. The 1 021 cases listed as ‘no action possible’ are cases where we could not help the complainant by opening an in-depth inquiry, by transferring the case or by offering useful advice. After this came in I checked and I have some reports. In one third of all these cases the complainant had already contacted the authority that was competent to deal with the complaint, such as a national original Ombudsman or the Committee on Petitions of the European Parliament. In 20% of the cases they received, the case had already been handled by the court and I could not handle it. In 17% of the cases there was no competent body in existence that could possibly handle it. In 13% of the cases the only appropriate advice would have been to contact a lawyer, but the complainant had already done so.
Therefore I have tried to cover all the cases. I would like to assure you that there has never been any case in which the Ombudsman has not written, explained and provided written information. I hope this addresses the questions that you raised."@en1
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