Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-10-23-Speech-4-014"

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"Madam President, first of all I would like to thank the rapporteur, Mrs Zdravkova, for her work on this report. The office of the Ombudsman is clearly improving. We have long complained that there are too many complaints being made to that office which do not relate to its function. Last year, for the very first time, that number has reduced and I congratulate him for that work. The Ombudsman’s interactive handbook is a creative solution that assists citizens in finding the proper institution for their complaint and I think it could be used more widely. If we are to demonstrate to the citizens of the European Community that this Union is working on their behalf, we must ensure that they get answers and solutions to their problems."@en1
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