Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-10-23-Speech-4-013"

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"en.20081023.4.4-013"2
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". Madam President, Mr Diamandouros, Commissioner, ladies and gentlemen, firstly, I would like to congratulate the rapporteur Mrs Zdravkova on her report, which I believe is her first. It forms an excellent foundation for the debate and the discussion on the results of your work over the past year, Mr Diamandouros. This report follows on, to a certain extent, from the report which I produced for the European Parliament at the same point two years ago. At that time, you had just launched the network of national ombudsmen and committees on petitions and it seems clear from the report that this network has been extremely well received by the citizens of Europe who are the main focus of your work. In addition, your education campaign, which has resulted in more admissible complaints being received, is a successful example of the fact that efforts to educate citizens about their rights and their opportunities for obtaining help are well worthwhile. I also strongly welcome the fact that the report, in a similar way to the report produced by Mr Mavrommatis a few years ago, highlights the success of the informal procedures which you want to concentrate on more closely. This success is due to the fact that the time spent on formalities can be reduced. It is good for you to continue with this citizen-centred approach. Some examples of your work over the past year demonstrate your ability to act, but also your sensitivity towards the general public in Europe, both in relation to the European Working Time Directive and the internal organisation of the European Parliament. Of course, it is not always easy for you to find the right words. However, weak points must be exposed by the Ombudsman with a certain amount of advance notice and appropriate restraint. In the end, it is all about us working together to serve the citizens of Europe. You have made a very positive contribution towards this over the past year, Mr Diamandouros."@en1
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