Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-09-24-Speech-3-949"
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"en.20080924.28.3-949"2
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"The report adopted on universal services and the rights of users of electronic communications services aims to improve the consumer’s position in the market for electronic services. Universal services should ensure consumers have access to public telephone services at an affordable price, and guarantee national and international connections and emergency calls.
Adoption of this report will enhance consumer rights. Consumers will have the right to change telecommunications service provider whilst retaining their existing telephone number. In addition, transfer of the number must not take longer than one day. That is very important. The maximum length of time for which a telecommunications undertaking may enter into an agreement with a subscriber will be limited to 24 months. Nonetheless, an operator should also be able to provide the user with the option of entering into a contract for a maximum period of 12 months including all the services and equipment involved.
Access to the 112 emergency number must also be increased. This is very important in crisis situations. The Member States should ensure full access to public telephone services in cases when the network collapses as a result of a disaster or
Access to the 116 emergency number for missing children should also be improved too. Currently, this number operates on a voluntary basis in just seven EU Member States."@en1
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"force majeure."1
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