Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-09-03-Speech-3-312"
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"en.20080903.25.3-312"2
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"−
Question No 40 by Giovanna Corda ()
The findings of a recent European Consumer Centre (ECC) survey have highlighted an extremely large number of disputes involving online purchases (in 2007, 2 583 disputes and 8 834 complaints).
Does the Commission not consider that, in view of the exponential development of e-commerce, it should launch information campaigns to warn consumers against the risks arising from this new form of commerce, and set up urgent and effective procedures to settle such cross-border disputes, especially in the most frequent cases, i.e. non-delivery or delivery of unsatisfactory products?"@en1
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"Subject: Consumer complaints about e-commerce"1
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