Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-06-17-Speech-2-334"
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"en.20080617.38.2-334"2
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"European electricity and gas consumers have the right to a universal service, that is, the right to be supplied with a specified quality, at reasonable prices that are easily and clearly comparable and transparent.
I welcome the fact that the report by my fellow Member, Mrs De Vits, on the proposal for a Charter on the Rights of Energy Consumers, is also included in the debate on the third energy package. At present, energy consumer rights are laid down in various EU documents, but are often not transposed into national legislation. I welcome the rapporteur’s effort to make consumer rights more transparent. Consumers must have freedom of choice and the possibility of changing their supplier free of charge. They must understand what they are paying for. I want to thank the rapporteur for incorporating in her report my amendments in which I called on the Member States to provide financial support to consumer organisations in the area of consulting services. Consumer organisations do a great deal of work on behalf of energy consumers, especially vulnerable consumers."@en1
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